Professional interpreters are vital in conveying pertinent information in all situations, but most importantly at places such as hospitals, schools, and courtrooms. An interpreter doesn’t just translate information. They communicate in a multi-dimensional way that is sensitive to the multicultural experience, so there are many benefits for using a skilled interpreter.
According to an article written in American Family Physician, which drew data from the Census Bureau in 2014: “More than 25 million Americans speak English less than very well, and more than 60 million speak a language other than English at home.” It is evident that there is a critical need for interpreters in today’s society. Therefore, we will showcase several benefits for using an interpreter below.
Man and woman looking at a tablet communicating with an interpreter

Interpreters mitigate risks
In many cases having an interpreter present is a matter of life and death. For instance, if healthcare professionals are not able to communicate properly with their patients, it can lead to misdiagnosis and malpractice treatments. An interpreter that is present, either in person or by video or phone, is able to effectively communicate medical terminology that will ensure proper treatment.

An article written in the Sacramento Bee illustrates a deaf patient’s experience poignantly: “She felt isolated and unsure why she was getting certain injections or exactly what her medical status was.” This feeling of isolation and disconnect is a common experience for people in dire need of interpreter services.

Culturally necessary
An interpreter can assist with any cultural nuances that provide clarity between the language gap. For example, if a person is in court and not making eye contact, it may be due to cultural differences. An interpreter can confirm whether this behaviour is cultural or defiance.

Professional interpreters have a deep understanding of the cultures that they represent. Furthermore, American Family Physician continues to report: “The use of professional interpreters (in person or via video or telephone) increases patient satisfaction, improves adherence and outcomes, and reduces adverse events, thus limiting [malpractice] risk.”

In today’s climate, access to interpreters allows businesses to service more clients, deeper and further than ever imagined. This deeper engagement allows for inclusion and shows respect for the diverse, rich cultural landscape we live in. Although interpreters are costly for providers, their services are absolutely crucial; neglecting to provide an interpreter is a risk and could be more costly in the end.

Connect for success
Lastly, interpreters don’t just provide translating services. Interpreters bridge the language gap more accurately and effectively while providing a space for people and service providers to really connect. They provide people in need with a voice. Interpreters are the key ingredients to successful practices.

Follow us on Twitter for more ways to connect with your clients, or learn more about us, and how we are connecting businesses and people to qualified and certified interpreters.

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